HospiCore PMS — by SineWave Solutions
Last updated: 1 August 2026
This policy explains how cancellations and refunds work for HospiCore PMS ("the Service"), provided by SineWave Solutions. Payments and refunds are handled by our Merchant of Record, Paddle.
The Service is billed as a recurring monthly subscription. Each payment covers the upcoming billing month and renews automatically until you cancel.
Where a free first month or trial is offered, you will not be charged for that period. You may cancel any time before the trial ends to avoid being charged for the following month.
You may cancel your subscription at any time by contacting us at pms@sinewaveint.com or through your account. Cancellation stops future renewals; your access continues until the end of the billing period already paid for.
If you are not satisfied, you may request a refund within 14 days of a charge by contacting us. Approved refunds are issued to your original payment method through Paddle. Because access is granted immediately on payment, refunds for periods already substantially used, or after the 14-day window, are generally not provided except where required by law.
Email pms@sinewaveint.com with your account email and the charge date, or use the receipt/invoice link provided by Paddle in your payment confirmation email. We aim to respond within 3 business days.
We may provide refunds outside this policy at our discretion — for example, prolonged service outages attributable to us, or duplicate/erroneous charges.
SineWave Solutions — pms@sinewaveint.com · WhatsApp +92 306 2227623 · sinewaveint.com